About us

Our Mission

To continuously strive for providing world class hospitality standards, excellent ambience and quality service to our customers, giving them warm and caring hospitality which creates value for all stakeholders.

Our Vision

Being the best!

We will be an innovative leader in the hotel industry and will continually improve products and services. We will seek from our suppliers the highest quality products and services at the best value.

Core Values

-   Delighting our guests and exceeding expectations

We will strive to understand our client and guest needs by listening to their requirements and adapting in a competent, accurate and timely fashion. We will design and deliver our services and products to address their needs. In fact, we are committed to exceeding their expectations by surprising them with our ability to anticipate and fulfil their wishes.

-  Working together as colleagues

We will emphasize the sharing of responsibility, accountability and recognition through a climate of teamwork. By working together as colleagues and by treating each other with mutual respect and trust, we will all contribute to the overall success more productively than if we worked alone.

-  Promoting a climate of enthusiasm and pride

We are committed to everyone at Nile Village Hotel by providing a caring, motivating and rewarding environment. We are committed to bringing out the best in our people through effective training and meaningful career and personal development, and by encouraging individuality and initiative.

- Playing fair

We will maintain integrity, fairness and honesty in both our internal and external relationships and will consistently live up to our commitments.

-  Acting with responsibility

We will actively participate in the improvement of the environment, just as we will be responsible members of our communities and industry organisations.

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